Cancellation and Refund Policy

Sessions are block-booked or PAYG and cannot be part or fully refunded if you are unable to attend your sessions.

Whilst we aim to be as fair and as reasonable as possible, due to demand, small group numbers and sessions being booked to capacity, we will only be able to transfer your session to another day if space is available. We are unable to refund you if you are not able to attend for any reason such as (yet not limited to) illness.

If a session is cancelled by myself due to e.g. illness a credited, replacement session or a refund will be offered.

Sessions will run in all weathers except during high winds or storms. I will assess the weather before a session and advise participants if on the rare occasion the session needs to be cancelled. If I need to cancel, you will be offered either a credit to use towards a future session or the option to transfer your booking to another available session. As the cancellation is due to circumstances out of my control, we are unable to offer refunds for weather-related cancellations.

No refunds will be given after a block booking is made if it is decided that you/your child does not enjoy the sessions. Please use a PAYG session as a taster session if unsure whether to book the block.

Sessions will go ahead in all weathers. Only if the weather is extremely wet, windy or thunderstorms will sessions be cancelled due to weather. 

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